As your tradeshow partner, our goal is to provide you with hassle-free service so you can get on with your show. Reading through the information below can help ensure a smooth trade show experience.

• Keep the total square footage of your booth space in mind when you order decorating items. Do not order more than what will comfortably fit in your booth and allow you to do business.
• If you have multiple locations, please complete a new and separate order for each location (booth, meeting room, etc.).

• You should receive notification from Expresso within 24 hours, that your order has been submitted. A copy of your invoice and confirmation will be emailed to you once GES has processed your order.
• Communicate your move-in dates to your carrier.
• Keep the phone number of your carrier with you, including weekend contact numbers.
• Have your hotel information available, including phone number, address, etc.
• After emptying crates, place empty labels on all sides of your crates and cases. Remember to remove old empty labels. Additionally, the empty labels are sometimes colour coded, so make sure you get the correct colour and be sure your booth number is on each label.

Put together a trade show survival kit to include in your freight or carry with you including:

• Bring copies of all orders and tracking number
• Small tool kit
• Staples, scissors and tape
• Pens and markers for labels
• First Aid kit
• Bottled Water

You should know that the show site and surrounding areas are active work zones. Caution must be exercised at all times and all personnel are responsible for their own wellbeing and safety.

Keep in mind that the return of empty containers varies depending on the size of the show, so you should coordinate your outbound flight to accommodate this. GES does not provide security at the show. It is the Customer's responsibility to secure their property. GES is not responsible for loss or damage to property left in the Customer's booth at any time, for any reason.